Then type a name for the new profile and click ‘ OK’.Click on Mail and then click ‘ Show Profiles…’.Open Control Panel, click drop-down icon beside ‘ View by:’ at the top left and choose ‘ Small icons’.If the above steps do not resolve the issue, try creating a new user profile in Outlook. Method 3: Create a New Outlook User Profile Install any pending updates, if availableĪfter updating Windows, restart Outlook software and try to access the email folder. Go to Settings>Update & Security and check for the latest updates.You may also manually check and update Outlook on your PC. Windows updates also bring fixes and security patches for other Microsoft applications such as MS Office. Once add-ins removed, open Outlook and check if it works fine. If Outlook works and doesn’t crash while composing or sending emails, follow these steps to disable add-ins. To investigate possible add-in issues, try opening Outlook in safe mode. There are several methods to resolve this issue, which are as follows: Method 1: Switch to Safe Mode How to Resolve Intermittent Outlook Crashīefore you troubleshoot the problem, make sure that your computer meets the minimum system requirement of Microsoft Outlook. Antivirus or antimalware conflicts with Outlook.The problem could occur due to one or more of the following reasons: This may occur in the middle of writing an e-mail or while adding attachment(s). Outlook may freeze, stop responding, or crash intermittently while composing emails or sending replies due to several reasons. Method 5: Check If Antivirus Software Conflicts with Outlook.
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