![]() ![]() In Windows XP, Click Start, right-click My Computer, then Properties. ![]() Instructions on how to remove a HP Scanjet scanner and/or Unknown Device from Device Manager in Windows 2000 or Windows XP: You may have to also remove the scanner from Device Manager if it is found as an "Unknown Device" by Windows. Wait twenty seconds and then plug them back in. ![]() If the scanner still is not found after installing the update and restarting Windows, unplug the scanner's USB and power cables. NOTE: It is important to restart the computer after you install this update. This update will only run on Windows 2000 and Windows XP systems. Microsoft Windows 2000, Microsoft Windows XPÄescription: This update resolves a problem where the scanner cannot be detected while connected via USB to Windows 2000 or Windows XP systems, but works fine over an alternate interface, such as SCSI or parallel. Double-click the SETUP.EXE file to activate the software installation. You will find the SETUP.EXE file in the c:\sj469w2k folder, or the folder that you chose. This file will decompress into a default folder c:\sj469w2k, or any folder of your choice. Now open the C:\Temp folder (if that was your selected folder), and double-click on the file you downloaded. (Example: If you wanted to download to your C:\TEMP you would select that folder from the list of folders in the download "Save As" screen.) You will now be prompted to select the folder (subdirectory) where the download will be placed on your hard disk. This software updates the 6300c series HP scanner software (PrecisionScan Pro v.2.0) for use with Windows 2000 Pro upgrade only.Ĭhoose the file you want to download to your system. This software update is for users that have upgraded from Windows 95, 98, 98SE or Windows NT to Windows 2000 Pro. ![]()
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